SalesCRM.sale

What's actually inside Response365

Response365 is unusually wide for a "CRM" — it's really a CRM, an ERP, a call center, a booking engine, and a handful of industry-specific tools, all reading the same customer record. Here's what each piece does, grouped the way you'd actually shop for them. Full detail always lives on response365.ai/features.

The headline feature: the command bar ("Just say it")

Type or speak one sentence — in English, Finnish, Swedish, German, or any language Response365 supports — and it creates the real order, note, or task against your actual customer and product records. It shows a confirmation card first, so nothing saves without your tap. It lives in the same ⌘K box you already use to search. See it in action on the home page.

Sales, CRM & go-to-market
CRMThe unified customer record every other module reads — networks, pricing, credit scoring, and analytics in one place.
Go-to-marketLead discovery, marketing, CRM, and quote-to-invoice on one customer record — no retyping the same deal between tools.
Sales pipelineDrag-and-drop deal tracking with AI scoring and likelihood percentages.
Sales automationAI email intent classification, lead scoring, and automated follow-up.
Commissions & territory KPIsPerformance management by sales region, built for teams with reps and quotas.
E-commerce & marketplace
E-commerceCart, checkout, payments, and a headless API, plus bidirectional Shopify, WooCommerce, and Magento sync.
MarketplaceMulti-channel order synchronization across Amazon, eBay, and Shopify.
Social mediaMarketing across 10+ platforms from the same account.
StorefrontA public-facing sales interface that shares stock and pricing with the rest of the platform.
Customer service, call center & booking
Customer serviceEmail, chat, WhatsApp, voice, and a customer portal on one AI-first ticket model.
Call centerInbound, outbound, IVR, and a real-time voice AI agent — with or without a human on the line.
Booking systemOne universal scheduling engine for any industry, reachable by portal, phone, walk-in, API, or chatbot. Every booking self-invoices.
Resource poolsStaff and asset allocation for the businesses booking is actually scheduling.
Knowledge base & formsSelf-service documentation and data collection, built in rather than bolted on.
Real estate, white-label apps & industry tools
Real estateMulti-platform listing syndication (Oikotie, ZazWaz, Idealista, Immobiliare and more) with AI ad generation.
White-label phone appsAgencies and franchises can put their own brand on the platform and hand it to their own clients.
Food production & regulatoryRecipe yield, allergen control, batch records, and FDA/EFSA/FSANZ compliance tracking for food businesses.
PublishingSubscribers, ad slots, and distribution for media businesses.
Supply chain, manufacturing & logistics
PurchasingRequisitions with approval routing, purchase orders, and vendor SLA tracking.
Inventory & warehouseMulti-location stock control with wave picking, lot/batch tracking, and FIFO/LIFO valuation.
ManufacturingBOM versioning, work orders, capacity planning, and standard costing.
Supply chain planningSupplier performance scoring, demand forecasting, and inventory optimization.
Logistics & global tradeMulti-carrier shipping with GPS tracking and ETA prediction, plus customs, duty, and Incoterms landed cost for exporters.
Finance, accounting & compliance
AccountingChart of accounts, AR/AP, invoice lifecycle, bank reconciliation, and debt collection.
Billing & subscriptionsSaaS plans, usage metering, and Stripe or crypto payments with webhooks.
Profitability monitorReal-time margin tracking with 90-day cost forecasts and predictive alerts before a margin breaks.
Compliance suiteSOX, GDPR, HIPAA, and ISO 27001 frameworks with controls, evidence, and incident remediation.
GDPR & data privacyConsent management across six legal bases, with Article 15/17/20 workflows and retention enforcement.
AI & intelligence
Command bar ("Just say it")Turns a plain sentence into a real order, note, or task — see above.
Business intelligencePlain-language analytics across everything you run — ask a question instead of building a report.
AI chatbotMulti-session support, sales, and lead bot with intent and language detection.
Data importAI-powered field mapping for CSV, Excel, PDF, and JSON, with smart duplicate detection.
Predictive maintenanceEquipment health scoring and predicted failure dates from IoT anomaly detection.
AI onboardingGuided, AI-assisted setup that gets a new account productive fast — relevant if you're a team of one.
Platform, HR & access
Roles & access15+ roles, field-level permissions, and magic-link or social login.
API gatewayOAuth2/API-key auth for connecting Salesforce, HubSpot, SAP, NetSuite, and Dynamics.
Multi-language support50+ languages and country defaults across the entire platform, not just the command bar.
HR basicsEmployee database, org hierarchy, leave management, performance reviews, and payroll export.
Mobile, PWA & kiosk modeResponsive web and app interfaces, plus a shop-floor kiosk display mode.

Switching from Salesforce, HubSpot, or Pipedrive?

Response365's migration tool moves contacts, accounts, and deals in days, with AI field-mapping you approve before anything commits, and a one-click rollback window.

See the migration process Compare it to free CRMs first